We make work, work.
Is work getting in the way of work?
Today’s organisations are stretched thin and overwhelmed. It seems like every company has two goals: drive innovation and manage digital chaos.
That flood of unorganised data, those processes that would work better automated, the urgent security threats. All those repetitive, mundane tasks that teams are too busy dealing with to focus on strategic growth.
That’s where we come in.
All the innovations and technologies we develop are designed to make work better, simpler, less stressful, and more productive for all. From the intern to the CEO and everyone in between.
What can we do for you?
A better-connected workforce means giving your people the tools and support to get their jobs done.
From finding important documents to processing multiple files, your people face challenges that slow them down during their working day.
We’re working to change this by revolutionising workflows and automating end-to-end business processes. It’s these improvements that streamline day-to-day work, so everyone can make sure their business operates more efficiently.
Security for people who don’t want to lose sleep over security.
Challenge: Your people aren’t wired for 24/7 data security. They just want to get on with their day. Security processes that get in the way often get overlooked. Or even simply ignored.
How we solve it: First, we keep things simple, making it easy for people to do the right thing. Our Secure Xerox Devices, Print Services and Digital Services mean we keep everything confidential and away from prying eyes. From safeguarding your data to securing your print infrastructure and everything in between.
Find what you need without searching through piles of documents.
Challenge: The longer your business has been around, the more likely it is that important business data is trapped somewhere in physical documents. Wading through files and storage can slow processes and increases the risk of losing that critical data, making access time-consuming and inefficient.
How we solve it: We make it easier to transform paper into digital files, with our backfile scanning capabilities, part of Xerox® Capture and Content services. Documents are secured, indexed, and turned into searchable files. This makes workflows instantly simpler to manage, projects easier to collaborate on, and enables quick access to vital information. A must in today’s hybrid work environment.
Update your mailroom for the digital world.
Challenge: Life in a traditional manual mailroom can mean struggling with tedious, slow, frustrating processes. And can make communicating with customers and suppliers needlessly complicated. This outdated approach to handling correspondence in a digital world can slow down important, time-sensitive business operations and decision-making.
How we solve it: We bring the mailroom into the 21st century with Xerox® Digital Mailroom Service. It digitizes and automates all inbound paper mail from almost any communication source. All while speeding up document workflows, delivering vital information quickly, and enhancing decision-making. Thanks to Capture, intelligent processing and automation, you can streamline data flows, improve productivity, and reduce response times. All while ensuring your mailroom remains compliant and can track everything that comes through its doors.
Transform how you do business with end-to-end workflow automation.
Challenge: More and more organisations are finding that their manual processes slow down operations and can lead to costly errors. Whether it’s claims processing or onboarding, using outdated workflows hinder productivity and affect overall business performance.
How we solve it: Our end-to-end workflow automation services streamline business processes, no matter your industry. Thanks to our intelligent document processing, you can automate data extraction, validation, and routing for various tasks. Which reduces manual data entry, speeds up resolutions and ensures a smooth and efficient process from start to finish. It not only enhances efficiency and accuracy but also improves customer and employee satisfaction, reduces operational costs and more.
How does that work in the real world?
Helping businesses work through paperwork
Construction company LeChase wanted an easier way of dealing with the 3,000 invoices it had to complete every month. Manually processing so many documents was taking time away from more value-added activities. Our Robotic Process Automation (RPA) service automated the whole process, which assessed, built, deployed and supported their bots throughout. Take a look at how invoices are now dealt with and what other areas RPA can support.
Making onboarding paperless
With over half their customers getting in touch through digital channels, Argentinian bank BBVA wanted its onboarding to reflect that way of way of communicating. To do so, our Capture & Content Services were introduced. This new way of validating information meant that customers could now electronically sign their names and their documents were saved on internal networks.
Giving employees hundreds of hours back each month.
Every year, approximately 100,000 court cases are heard in the U.S. Each comes with a stack of routine forms and that adds up to a lot of manual labour. Find out how we helped litigation support specialist Lexitas release its employees from about 250 hours of routine tasks each month, allowing them to focus on legal work and generate more revenue.
We helped one insurance firm save thousands of pounds a month.
When global insurance brokerage firm Gallagher wanted to upgrade its customer experience across its 30 UK branches, we implemented our Customer Engagement Services solution. Thanks to the automation of customer communications, we helped Gallagher enhance its automation functionality and reduce costs. The new system resulted in streamlined workflows and provided detailed analytics for better resource management.
A 10% sales uplift following an IT upgrade.
Bowes Machine Company was struggling with legacy IT systems that meant electronic documents were difficult to access. Worse, the data on its ERP systems wasn’t being backed up. Xerox upgraded the company’s servers and infrastructure, leading to greater employee productivity and improved sales. Our Xerox Managed IT Service continues today, providing ongoing monthly tech support.
Reducing credit decisions from days to minutes.
A large consumer finance company wanted to find a faster, more efficient way of processing and approving credit applications while protecting itself from fraud and misleading documentation. Xerox Intelligent Documenting Processing (IDP) solution was able to process physical and digital data to categorize documents, identify essential information and validate authenticity.
Organising 100 years of paper records.
Family Service Toronto (FST) had built a large paper record collection since it started looking after the residents of Toronto in 1914. But with a growing volume of documents, FST needed a huge purge. We managed to digitise their paper records—including over 500 banker’s boxes of files—and the company has already seen a reduction in audit times, as well as an increase in office space.
Faster, easier office sign-in.
GA Solicitors wanted to encourage better mobility so more of its people could work from home. But its IT infrastructure was restricted and when workers did come to the office, there was no system in place to log them in. With help from ITEC—a Xerox Business Solutions company—a new Mobility First infrastructure was introduced to help people work from home. Xerox provided a Digital Sign In system to help track who was in the office day to day and streamline guest registration.
Don’t just take our word for it.
From the boardroom to the breakroom and everywhere in between, we want all our clients to benefit from working with us. And judging by our recent industry accolades, it seems we’re doing it right.
We could be the perfect match for one another.
Our recent BLI 2024-2025 Pacesetter Award for Intelligent Document Automation Solutions Provider shows we’re a great match for businesses of all sizes. Why? Because of our market leadership when it comes to offering automation capabilities and innovation.
We won a Smart Workplace Software award in 2024.
For the sixth time in a row, we have secured the Buyers’ Lab Smart Workplace Software Line Award. We were praised for having “the most complete portfolio across the range of document imaging software solution categories that help solve modern workplace challenges.”
We’re a leader in preventing print-related data loss.
Global research firm Quocirca confirmed in its latest report—The Print Security Landscape 2024—that we advanced our leader position in the print security market. According to the report, "Over the past year, Xerox has further refined its security strategy across both its office and production print product portfolio and enhanced its channel sales enablement.”
We’ve been named as a leader by IDC.
In its Worldwide Security Solutions and Services assessment, IDC says: “Xerox should be on the short list of vendors for those companies that are considering security as it relates to hybrid work and enabling support for a zero-trust model.”
We’ve been named as a Cloud Print Services leader by Quocirca.
“Xerox Workplace Cloud is one of the most mature, feature-rich cloud platforms in the market. This comprehensive platform forms the foundation for Xerox’s Cloud Modern Print Services (MPS) offering and encompasses print management, secure fleet management, mobile print, analytics, and support for a broad portfolio of Xerox Workflow Solutions, based on the established ConnectKey technology,” says Quocirca in its 2024 report into how cloud adoption is driving print infrastructure modernization.
Your next steps
Ready to take your next step toward making work, work for your organisation?
Great! Because we’d love to hear from you.