Greater control over your firm’s processes? It’s an open and shut case.
Large law firms have been at the forefront of a lot of change over the years.
Which has led to clients’ higher expectations that firms can do more with less. Whether that’s finding vital case data from thousands of pages of documents and public records or the pressure to keep sensitive client details safe and secure.
But the sheer volume of data to manage daily is monumental. With so much to work with, and the manual processes required to do so, it’s no surprise that 77.2% of legal professionals feel overwhelmed.
That’s where we come in.
From speeding up search processes and streamlining security steps, to scaling up tech and digital tools when workloads demand it, we help legal teams to keep up with client demands. And reclaim valuable time, whatever the time of day.
What can we do for you?
Empowering your legal workforce to exceed client expectations.
Legal professionals need to be able to work and connect on the go, to progress cases and manage client relationships from wherever they are working.
By revolutionising workflows and automating end-to-end business processes, Xerox can enable your teams to cope with their workload, with simple, effective tools to enhance their day-to-day productivity.
Drive cases forward from anywhere.
Challenge: Legal professionals will manage a huge volume of casework, files, contracts, evidence and correspondence at any given time. But doing so manually takes your focus away from cases and reduces their billable productivity.
How we solve it: Xerox can automatically categorize, tag, index, and store files and their data, using Robotic Processing Automation to cut down the manual workload placed on your teams, and get work done more quickly and efficiently. RPA can reduce costs through constant simplification of data collection and automation, streamlining processes while maintaining the full quality of your legal services.
Managing documents with a keen eye on compliance.
Challenge: Law firms and legal departments are under more scrutiny than almost any other business when it comes to GDPR and data protection. Trying to keep a handle on what data is located where is a challenge, before even ensuring it is used, shared and stored in a secure, compliant way.
How we solve it: Xerox can implement an AI-enhanced Intelligent Document Processing solution, that automates the processing of sensitive documents and proactively monitor any security vulnerabilities. You can easily find and redact personally identifiable information (PII) and flag any unusual activity. RPA bots then automate the audit trail by tracking document access and modifications, ensuring that all activities are logged and compliant with regulatory requirements. We can also make paper files digital and searchable, so everyone knows client data is safely stored and compliant.
Extract critical information and improve contract management, securely.
Challenge: For legal teams, reviewing contracts is a meticulous and time-consuming task. If you’re doing it all manually, it can be tedious too, which means mistakes can occur with even a moment’s inattentiveness.
How we solve it: With contracts processed through Xerox, you can automatically extract critical information, like dates, parties, key terms and responsibilities. This is flagged for follow-up, to help teams make sure they meet deadlines and keep jobs moving. By digitising the contract reviewal process, you can help people work faster, with the right information to avoid errors and cost.
Transform record-keeping to make the most of scarce space.
Challenge: Legal teams take up a lot of space. With files that must be retained for years, physical record keeping means a mounting burden of paperwork that squeezes office capacity and makes it harder to find and use important information.
How we solve it: Our end-to-end workflow automation services streamline record-keeping processes with intelligent document scanning services that convert physical documents into digital files with ease. You can reclaim physical space from the paperwork mountain, with the confidence that all key data is securely archived and easy to access when your teams need it.
Simplify IT services and spend with Managed IT.
The challenge: Managing the systems and services your legal business relies on should be simple – and the costs should be transparent. If you can’t ensure your IT stays simple and visible as your business grows, you risk being left behind by more productive, agile and flexible competitors.
How we solve it: We work with you to establish, manage and maintain the right level of stringent network security and flexible services for a legal business. We’ll help you to accelerate digital transformation, with the IT infrastructure to accelerate service delivery and support legal professionals’ productivity.
Keep your business secure and compliant with Managed Security Services.
The challenge: Legal claims and challenges evolve constantly – and so do cyber threats. As technology becomes more complex, you need a way to structure your security response to ensure you don’t come unstuck and fail to meet your compliance obligations.
How we solve it: We taken an unconventional approach toward managed security services – because we don’t believe in a one-size-fits-all strategy. Our hardware, software, and services are scalable, with access to a wide range of secure business technology solutions to help you maintain a secure posture.
How does that work in the real world?
Lexitas employees save hundreds of hours each month
When submitting or filing court documents, Lexitas employees had to manually convert all digital exhibits received from their clients into readable PDFs. After identifying document types, employees had to stamp them and save them with a defined naming convention. At least, that’s how it was until Lexitas asked how Xerox could help. Using Xerox® RPA, we’ve helped simplify, standardise, and automate workflows that amount to about 250 hours of routine tasks each month. That’s thousands of hours saved per year – time that can be directed toward revenue-generating priorities.
Bell Law Group makes collaboration easier
With five office locations across the country, this US employment and personal injury law firm needed to find an efficient way to share and process documents on a daily basis. However, with different IT networks and software solutions, this was easier said than done. Our Xerox Workflow Central platform offered a reliable and flexible platform that could work with the firm’s cloud tech already in place. Team members can now share and collaborate securely in real-time – crucial when working with time-sensitive legal processes.
Specialist law firm gives its attorneys 24/7 secure document access
Briefs, motions, supporting records – even a digitised law firm has a lot of information and documentation to contend with. We worked with this specialist law firm to create a system that could manage the volume and variety of documents it needs to store, organise, and access regularly. It had to be easy to use, secure, and robust enough to store thousands of pages of content. We thought that sounded a lot like Xerox® DocuShare®.
Don’t just take our word for it
From the office to the courtroom and everywhere in between, we want all our clients to benefit from working with us. And judging by our recent industry accolades, it seems we’re doing it right.
We’ve been named a pacesetter for our Intelligent Document Automation Solutions
BLI has given our Intelligent Document Processing (IDP) and Robotic Process Automation (RPA) services the top award for our document imaging. And highlighted how they help organisations meet the challenges of the modern workplace.
"Intelligent document automation is a key component in DX and overall IT strategies. In fact, in a recent Keypoint Intelligence survey, nearly 40% of IT-purchase decision makers said that adopting such solutions is a top business priority for the coming 12 to 24 months,” – Jamie Bsales, Principal Analyst in Keypoint Intelligence’s Workplace Group.
We’ve been recognised as a leader for our comprehensive Managed Print Services Programs
BLI recognizes our Managed Print Services (MPS) as a leader in cloud print management, advanced security, document workflows, and more.
“Our MPS Market Insights study showed that Xerox offers a continuum of services, from traditional MPS to capture and content services to customer engagement services, that match the needs of enterprises and small- to mid-market companies alike.” – Jamie Bsales, Principal Analyst of Smart Workplace Solutions at Keypoint Intelligence.
We’ve been named as a leader by IDC
In its 2022-23 Worldwide Security Solutions and Services assessment, IDC says: “Xerox should be on the short list of vendors for those companies that are considering security as it relates to hybrid work and enabling support for a zero-trust model.”
We’ve been named as a leader in Quocirca’s Print Security 2024 Landscape report
We were named a leader in recognition of the value and innovation we offer to our clients through a multi-layered security portfolio.
“Over the past year, Xerox has further refined its security strategy across both its office and production print product portfolio and enhanced its channel sale enablement. Its depth of capabilities across content security and workflow automation is among the strongest in the industry.”
So what? Let’s look at the capabilities that can help you.
Security
Security
Security
Managed Security Services
Keep up with ever-changing cyberthreats with Xerox Managed Security Services. Our security services protect your end-to-end technology infrastructure and make sure you stay compliant with legal regulations. So you can focus on keeping your clients’ sensitive case information safe and avoid penalties yourself.
Managed IT Services
With Xerox® Managed IT Security Services your compliance concerns are addressed with local professional expertise, while next-level security management protects your law firm and clients against even the most sophisticated cyberthreats.
Capture and Content Services
Xerox Capture and Content Services ensure secure document digitisation in legal services through encryption, role-based access from anywhere, and regulatory compliance, minimising risks of data breaches and operational disruptions.
DocuShare®
Xerox® DocuShare® centralises document management in a secure repository, with features like lifecycle management and disaster recovery, minimising risks and enhancing operational efficiency. It offers robust cloud security to ensure compliance with legal and regulatory standards.
Managed Print Services
Keep up with ever-changing cyberthreats with Xerox® Managed Print Services Our security services protect your end-to-end technology infrastructure and make sure you stay compliant with legal regulations. So you can focus on keeping your clients’ sensitive case information safe and avoid penalties yourself.
Productivity
Productivity
Productivity
Capture and Content Services
Don’t let silos or hybrid working disrupt your teams. Our Xerox Capture and Content Services helps them make sense of information quicker, so to streamline workflows. And enable better collaboration while staying compliant.
Robotic Process Automation
With an entire robot workforce at your disposal to look through and organize client information, you can easily automate several of your key business processes. Robotic Process Automation (RPA) ensures you’re ready to get started from day one.
Intelligent Document Processing (IDP)
Better organise your data wherever it is, with Xerox Intelligent Document Processing. Older handwritten legal documents, court filings and other physical information can be easily processed to be digitally stored.
Workflow Central
The Xerox® Workflow Central Platform boosts productivity in the financial services industry by automating repetitive tasks from any PC, mobile device, and Xerox® Multifunction Printer. Its cloud-based workflows allow for secure, efficient processing of files, including redaction, translation, and summarisation, ensuring consistent productivity wherever work happens.
Managed IT Services
Respond to the challenge of keeping your technology up and running in the hands of demanding timeframes with reduced strain on your IT department through Xerox Local IT Services. You can also reduce internal IT time pressures when upgrading hardware with the Xerox White Glove Service.
Customer Activity
Customer Activity
Customer Activity
Campaigns on Demand (COD)
Client demand and expectations are higher than ever. Our Xerox Campaigns on Demand Services help you create more memorable, more impactful communications with fast, personalised messaging on the channels of their choice. From contracts and agreements, to compliance documents and client onboarding, we make information digestible and actionable.
Digital Mailroom
Xerox Digital Mailroom helps Legal firms process information faster than ever. Managing digital and physical mail is even more challenging in a Hybrid environment so we can digitise and manage your inbound mail. Helping you quickly distribute your business-critical mail so your colleagues can take action.
Creative Services
Get creative with how you promote your legal services with Xerox Creative Services. Transform your marketing strategy with our solutions that take your ideas to produce great creative experiences.
Sustainability
Sustainability
Sustainability
Managed Print Services
Xerox® Managed Print Services help you work towards achieving your sustainability goals. It starts with device management to assess and optimise your resources, and on to print management and content management to increase productivity and lower costs. Our reforestation program is also a great way to return trees to the forests.
DocuShare®
With Xerox® DocuShare®, colleagues and clients can access the documents they need to collaborate and get things done, and with robust tools to automate processes and support digital transformation, you reduce your reliance on paper.
Workplace Cloud
Our comprehensive Workplace Solutions support sustainability by reducing waste through centralized print management, enforcing print quotas, and encouraging more responsible print behavior. Its cloud-based solution minimises your environmental impact by optimizing resource use.
ConnectKey® Apps
Paper-based processes still exist for many of us. Using your Xerox® ConnectKey® Technology technology-enabled printer to simplify, automate or even remove some of these processes, helps to reduce reliance on paper as well as lower costs and improve productivity. Connect for iManage and Connect for Clio provide access to popular knowledge work platforms, and Summariser creates a summary of complex documents, letting colleagues and clients digest information faster than ever.
Your next steps
Ready to take your next step toward making work, work for your organisation?
Great! Because we’d love to hear from you.