Enabling Digitisation Across the Defence Industry

From print and read to lightspeed, accelerating MRO through digitisation

With the shift to service-based contracts, or defence-as-a-service, you have to make the lifetime contract for equipment supply as competitive as possible. Reducing costly equipment downtime by optimising maintenance, repair and overhaul (MRO) operations is a critical success factor — but challenging if you still rely on paper, faxes and manual-centric processes.

Our work with the Ministry of Defence (MOD), BAE Systems, Leonardo UK and other defence prime manufacturers has confirmed the urgent need to move from print and read to lightspeed. We're here to help, with innovation and digitisation solutions that support new ways of doing business across the industry.

Digitisation as a service

Based on Xerox^® Capture and Content Services, our digitisation-as-a-service approach delivers a NAS9300, BS10008 and ITAR–compliant platform that helps transition your current processes to data-first formats.

Enabling secure collaborative working across hybrid teams, and putting the right data in the right hands at the right time, can help you increase efficiencies and equipment uptime, reduce costs, and meet customer expectations for digital-first engineering support.

And once information is digitised, you're better positioned to take advantage of capabilities like data analytics, automation, RPA (Robotic Process Automation) and AI to further boost effectiveness and productivity.

We're already helping defence clients with:

Technical publications and build book processing throughout the lifecycle
Global remote end-client support for in-theatre engineers
Digital forms for business processes supporting the factory floor, security, quality, HR and finance
Logistics processes from order requests through warehousing and finance to dispatch and audit

Advanced pathways

Looking ahead, we're developing solutions based on emerging technologies to help you take digital transformation to the next level.

Augmented reality (AR): Cut the time to resolution, optimise resources and reduce operational costs even further by converting traditional PDF and other 2D content into structured and instructional AR overlays.

Additive manufacturing (AM): Make on-demand manufacturing a reality — move from traditional 2D printing and technical documentation management to 3D printing and AM journey consultancy.

Rethinking document services leads to better processes and lower costs for Leonardo UK

Through document digitisation, data management and 3D printing, Xerox supports Leonardo UK's digital transformation, helping the company reduce costs and improve process efficiency and risk management.

"To maintain and evolve our performance at the cutting-edge of aerospace and defense technology, we need to innovate without losing sight of security and regulatory requirements. From document digitization to 3D printing, Xerox is helping us do that."

— Tracey Toogood, Print & Document Management Solution Service Delivery, Leonardo

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